and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Ingo Money is a service provided by First Century Bank, N.A. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-85 or visit /complaint. Box 1070, West Chester, OH 45071, or visit .įor general information about prepaid accounts, visit /prepaid. . Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.Ĭontact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Visa is a registered trademark of Visa International Service Association. Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. See /deposit/deposits/prepaid.html for details. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. You should be able to access the balance from this link as well.Activate your Card for FDIC insurance eligibility and other protections. If the Visa gift card was sent to you digitally, check your email for the original link to activate the gift card. It's a good idea to copy and store this information in a secure place if you want to get rid of the physical card. If the Visa gift card was a physical card, you will need that card's number, expiration date, and CVV to check the balance online or over the phone because you cannot access this information through the Wallet app. When you add your Visa gift card to your smartphone's Wallet app, keep in mind that, for security purposes, you won't be able to view or edit the card's information after it's added. What if the card was added to your smartphone's Wallet app? You'll be prompted over the phone by an automated voice messaging system to enter the 16-digit card number, expiration date, and CVV, and the automated system will tell you the remaining balance. If you know the issuing brand of your Visa gift card, you can also visit their site directly below:Īnother way to check the balance of your Visa gift card is to call the toll-free number that's on the card. You'll need the 16-digit card number, expiration date, and CVV to look up the balance. You can check your Visa gift card balance online by looking at the back of the card and visiting the card issuer's website that's listed there. Luckily, checking your Visa gift card balance is easy to do, and there are a few different ways you can go about it. However, if the card has been lingering in your wallet for a few weeks or months, you might have forgotten how much is on it, or if there's any amount left on it at all! Once you've activated a Visa gift card, it's yours to spend however you choose - whether it's on practicalities like groceries or a splurgy gift for yourself. What if the card was added to your smartphone's Wallet app?.How to check the balance over the phone.
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